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Zappos: Tony Hsieh, CEO

Zappos: Tony Hsieh, CEO

From $1.6 million to $840 million revenue in 7 years through one strategy - incredible service

In this interview Tony Hsieh shares his leadership philosophy including: recruiting talent, focusing on the customer and building a great enduring culture.

Hsieh offers insights from his background of at 24 years old, selling the company he co-founded, LinkExchange, to Microsoft for $265million and soon after investing in, a new online shoe retailer doing just $1.6 million a year. Hsieh discusses unique practices and philosophies at Zappos from paying people 'not' to join to building an exceptional culture and concentrating a deep focus on the customer. 

CEO Show Interview: 4/20/2008

Listen to Interview

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