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Novantas: David G. Kaytes, Co-founder, Co-CEO

Novantas: David G. Kaytes, Co-founder, Co-CEO

Sophisticating the art of customer science

A decade ago Novantas started a new type of consulting firm, one with a narrow focus -- working exclusively with financial institutions and their senior executives to improve results, based on a scientific insights developed on subjects like pricing. In this interivew Dave Kaytes talks about unique hiring practices to attract only the top caliber candidates, and a customer-centric organizational structure, counter-intuitive to most consulting firms.

CEO Show interview: 04/19/09

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